In a perfect world, projects would be implemented without risk or challenges. In reality, maneuvering through projects is often like a minefield. Work styles and personalities of those involved, the technology and applications used to manage and communicate, and individual human capacity are all possible dangers.
Success Trek knows how to overcome project implementation dangers thanks to our work with clients and our internal operations. A recent project was on the path to chaos when uncontrollable factors and new external forces came into play.
This blog focuses on the human capacity danger of project implementation. While we are not Psychologists or Psychotherapists, we would like to share our perspective gained through education and experience, and offer our advice.
What happens when there is little or no time or too many issues coming to a head at once? An emotional response. The reaction can range from a complete shutdown to knee-jerk actions to finding those areas one can control.
🔷 A complete shutdown is a coping mechanism based on fear. “I cannot deal with the issue, so I will just avoid it.” Unfortunately, the issue does not go away and often grows worse.
Our advice: communicate to understand and calm fears.
🔷 Emotions can trigger a knee-jerk reaction in response to current events. These reactions are not thought out and most often do not entirely address the issue.
Our advice: pause and first gain clarity on the situation. You can do this by asking a question, such as “Before I get started on the task, may I ask a few clarification questions?” A thorough understanding goes a long way toward a purposeful response.
🔷 When everything seems out of control, finding those areas one can control may be the reaction. “I’ll just do it myself and get it done now/right.” Completing a task assigned to someone else sends a wrong signal to others. This reaction also may be perceived as micromanaging, causing stress to others.
Our advice: communicate with your team/associates if you feel headed in this direction. Likewise, keep the communication channels open for others to let you know if they observe you heading down this path.
Remember that while some thrive through turmoil, others do not. It is crucial to be aware of your response during times of stress and to allow others to react in their way. Be mindful not to judge or make assumptions. Empathize – put yourself in their shoes by asking questions to gain clarity.
Next month we will explore managing the project minefield of work styles and personalities.
How can we help?
If you or your team need help to identify obstacles and challenges in your workplace situation, contact Theresa, or visit our Contact Us page to schedule a 30-minute Complimentary Conversation. Reaching a goal is a journey, and Success Trek is here to take that journey alongside you.