“If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.” – Philip Crosby (1926–2001), Expert on Quality Management
In today’s business world, how we collaborate, how we communicate, and how our organizations are structured are constantly affected by change, whether from technology, geopolitics or cultural shift. In order to remain successful, organizations must consistently assess their current state, products and services, and market climate then respond accordingly, with planning, communication, and implementation. Without a strategy to support change management, things can quickly spin out of control. More than 70% percent of change initiatives fail due to underestimating change complexity, misalignment of stakeholder expectations, and jumping into change process design without laying the groundwork for success.
Numerous studies on change management reveal that organizational culture is the most common barrier to success: negative employee attitudes and unproductive management behavior drive failure.
Conversely, a Google report, The Value of Change Management, indicates that well-prepared change management programs can deliver a 135% positive return on investment and result in a more fulfilling workplace
Develop leadership competencies that focus on managing change. Those competencies include:
- Leading by example – understanding the emotional challenges of change and how to lead others through the process.
- Communication – effective verbal and written communication, coaching and feedback, and courageous dialog.
- Organization – effective meeting management, goal and priority setting, project and workload management.
- Team dynamics – creating high performing teams, recognizing and motivating team members.
How Can We Help?
If you or your team need to take your business to the next level and help to develop leadership competencies, contact Theresa or visit our Contact Us page to schedule a “get to know” conversation. You’ll get clarity on the issues you face and next steps to consider – whether or not we decide to work together.