How To Take Your Team From Good To Great

Team performance affects an organization’s productivity, morale, and the overall quality of its product or service. When there is conflict, there is the potential to inhibit teamwork, which can delay projects, result in cost overruns, or decrease the effectiveness of the work. Successful teams make a considerable contribution to organizational productivity and efficiency. This month’s Blog is about how Success Trek worked with a client to uncover the root cause of performance roadblocks and identified ways to move past them.

The Task

The chief financial officer of a school corporation with an operating budget of over $100 million wanted to take an in-depth look into her team’s performance in serving the needs of the corporation’s employees and students. On the surface, the team worked well together; however, the CFO wanted to dive deeper into how the team functioned. Through a complimentary conversation, we agreed a more conversational approach with the team would be best; therefore, we scheduled a two-hour “Building A High Performing Team” workshop.

The Action

Theresa and the Success Trek team began customizing the content for the workshop. First, we gained clarity and focus on the current situation from each participant’s perspective. A pre-work survey aligned the workshop content with the expected outcome of strengthening their team’s performance.

During the workshop, Theresa’s skills as a facilitator ensured all participants were engaged in the process. As the pre-work survey results revealed, and the workshop discussion progressed, the objectives shifted to how the team could work better with the other departments and stakeholders versus among themselves.

The Result

Together during the workshop, the team agreed on several actions to strengthen their communication and collaboration skills with other departments and stakeholders.  The team stated that they enjoyed discussing ideas to improve while tackling problems that required more time to resolve. After a 30-day check-in, we learned that team members continue to bring forward new ideas to get their work done more efficiently and improve the way they support and collaborate with other departments and stakeholders.

Success Trek’s work helped them Improve Business Operations, Empower Leaders & Teams and Strengthen Workflow processes by providing insight into the root causes of performance roadblocks, identified ways to move past them, and provided tools for continued success.

How Can We Help?

If you or your team need help to identify obstacles and challenges in your workplace situation, contact Theresa, or visit our Contact Us page to schedule a 30-minute Complimentary Conversation. Reaching a goal is a journey, and Success Trek is here to take that journey alongside you.

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Complimentary Conversation

Reaching a goal is a journey, and Success Trek is here to take that journey alongside you. Whether we are helping you develop a strategic plan, facilitating a skills workshop, or writing a procedure guide, we will guide you through obstacles and challenges with the tools and support for success. The process starts with a 30-minute Complimentary Conversation.

Anna Rominger

I think the workshop was very helpful in eliciting and making my personal and business goals specific and measurable.

Anna Rominger
IU Northwest

Aundrea Hoffman

What an eye-opener! Although I was aware of the things I needed to work on, this pushed me to confront them directly and take active steps toward completing my goals. Thanks for the support and encouragement.

Aundrea Hoffman
Morse and Company

Brenda Scott Henry

As a professional stretched in many directions, I would recommend this workshop to my clients and colleagues. It helped me to focus on ways to do my job better to become more effective and efficient.

Brenda Scott Henry
Rural and Urban Consulting

Annette Corbett

Fast Pace. Clear Examples. Good Content and Activities to test/practice skills.

Annette Corbett
Long Beach Country Club

Amber Jung

I love the learning of optimizing your web traffic thru powerful keywords that inspire actions and emotions.

Amber Jung
Harrah's Entertainment

Andrea Proulx-Buinicki

Theresa makes you focus on what you want and how you are going to get it. It sounds so simple, and at first I was skeptical of coaching. I’m not a touchy-feely person. The first workshop was a powerful learning experience for me. It opened my eyes to how much I was distracted from my goals and priorities by the everyday fires that ignited my desk. Now, I’m finding ways to keep the fires to a minimum and concentrate on the activities that will be most beneficial to my performance.

Andrea Proulx-Buinicki
Opportunity Enterprises

Alexius Barber

The Success Trek model is dynamic. The CEO is quick to shift align bases on the synergy of the participants. This yields itself to a champion outcome!

Alexius Barber
Mental Health America of Lake County, Board of Directors

Amber Hensell-Hicks

Thanks – Love your attitude

Amber Hensell-Hicks
Frontline Foundations Inc

Barb Tracy

Just knowing you are there has helped a great deal. Your voice gives me strength. All is good.

Barb Tracy
Marilyn's Bakery

Anne Van Keppel

The workshop was a great use of my day. I have received very useful tools in setting and achieving business and personal goals. I am excited to see where I am with the information I received in 90 days.

Anne Van Keppel
Valparaiso University

Aaron McDermott

I think a few were skeptical coming into this program as to the point. Very good at keeping us organized and guiding the program.

Aaron McDermott
Latitude Commercial Real Estate

Beckie Guffin

I expanded my mailing areas and with that I was like, ‘How am I going to manage?’ Theresa helped me put systems into place on how to maximize my assistant to be more of a support, to get more done and be more efficient. Theresa took a birds-eye view operationally of my business and helped me put some things into place. I had several ‘a-ha’ moments.

Beckie Guffin
Direct Mail Advantage

Bob Wanek

High energy, driven, intuitive.

Bob Wanek
Valparaiso YMCA

Alexander Saltanovitz

It’s great to call a timeout in your busy life to see where you are at now and where you want to go next.

Alexander Saltanovitz
Met Life Financial Services

Amber Hensell

Thank you so much! I know that it takes a lot of behind the scenes work to make these staff retreats run smoothly. Please know that we are grateful. Theresa, I was fascinated watching your ability to extract information while also making everyone feel validated and encouraged. That’s an art and you’re a pro! Thank you so much.

Amber Hensell
Frontline Foundations Inc
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