COVID-19 has impacted every facet of our lives. The effects on the workforce has revealed a definite need for process and procedure documentation as roles change and businesses adapt. As workers exit due to furlough, home demands or retirement, the lack of documented processes and procedures can further stress a business.
Absent team members put stress on the rest of the team forcing management to figure out who must absorb the extra workload. US businesses lose up to $300 billion yearly as a result of workplace stress. Read how our work with a client reduced their stress during a team member’s unexpected and extended absence
A missed deadline, an overlooked milestone, or a lost order can derail not only your workflow but add to your anxiety and stress. Whether it started fine or was a crapshoot from the very start, what can help reduce the anxiety and stress? Getting everyone on the same page with a documented workflow.
Process improvement is identifying, analyzing, and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. More widely recognized as a continual improvement process: an ongoing effort to improve products, services, or processes.