In previous Blogs, we discussed the importance of Procedure Documentation. While working with clients, we often encounter challenges associated with processes that vary within an organization, usually based on the specific needs of a department or team. This Blog will explore the pitfalls of process variation and how to manage them.
Raise your hand if you are intrigued by this image. We chose it for this month’s blog as a reminder that businesses (and buildings) need a variety of elements to succeed and be strong. In building, rebar, or reinforcing bar, is a common feature of many concrete applications. Its primary purpose is to increase the tensile strength of the concrete, helping it resist cracking and breaking. Like rebar, Standard Operating Procedures (SOPs) in business guarantees that the business can benefit by reducing errors, increasing efficiencies and profitability, and creating a safe work environment.
How can you onboard new employees quickly, optimize efficiency, and support knowledge transfer and retention? By creating Training Materials that include mapping workflows, documenting job tasks, and detailing work instructions.
A crucial partner to this process is the Subject Matter Expert (SME). As the name implies, they know the tasks needed to do a job and how to get them done.
COVID-19 has impacted every facet of our lives. The effects on the workforce has revealed a definite need for process and procedure documentation as roles change and businesses adapt. As workers exit due to furlough, home demands or retirement, the lack of documented processes and procedures can further stress a business.