Communication

Assumptions

Assumptions Are Dangerous!

Assumptions contribute in a major way to workplace miscommunication. Assumptions are taken as fact when there is no proof. They are often preconceived misconceptions about a situation, person, group, or task – likely based on past experiences with others. More likely than not, you probably do this a bit more than you’d like to believe.…

Stretching

Time to Revise These 3 Training Lies [Fact vs Fiction]

58% of managers reported they haven’t been given actual management training.* Yikes. Despite hiring candidates who would likely be great leaders, we aren’t taking the steps to train them on actually leading a team. This training gap gets costly. According to the Association for Talent Development, companies that offer comprehensive training programs have 218% higher…

Email

Are emails making you crazy?

Poor communication has been a major reoccurring challenge for our clients. We want to help you manage your email better in 2018. We’re all inundated with emails, aren’t we? Even though email helps us run our professional lives, it can also, very literally, run your professional life. “Just one more email – and then I’ll…

Business Colleagues Together Teamwork Working Office

Improve Communication In Your Team [TIPS]

The beginning lyrics of the song, “Do You Hear What I Hear…?” playing on radios and in retail stores has been ringing in my head, causing me to think about communications in the workplace. Today’s workplace employs multiple generations, with different verbal and writing styles, plus a variety of applications for electronic communication and collaboration.…

Fire! Fire! Fire! Fire Prevention Month, How to Keep Great Employees

For jobs earning less than $50,000 per year, or more than 40 percent of U.S. jobs, the average cost of replacing an employee amounts to fully 20 percent of the person’s annual salary.   Fire, Fire, Fire! In honor of fire prevention month, I’d like to talk about firing employees, or rather how to not get…

Portrait

Oh No You Didn’t! – 4 Ways to Diffuse Disrespectful Situations

Employees: If this is happening to you, Take an inventory of the situation by writing down actions you can control and actions you cannot. Mentally ‘let go’ of all those things you can’t control. Focus on what you can control and map out the steps you are going to do next to help resolve the situation.…

Does this work even matter

Stop Waiting for Your Manager to Give You What You Need

“71% of Employees feel managers don’t spend enough time explaining goals and plans.” PDP Solutions When you don’t understand your company’s strategy, you’re missing information you need to succeed: Knowing where your company is going Understanding how your job fits into the strategy Getting clear on your important priorities and challenges Seeing how you can…

Detective

Are Your Job Descriptions Working Hard Enough?

“When they understand their role in the business, 91% of Employees will work toward its success.” Bill Quirke The bad news is this plummets to 23% when employees don’t feel a connection. Poor—or nonexistent—job descriptions can be a missed opportunity or contribute to the problem. Not a “Necessary Evil” Job descriptions perform key functions: Supporting…

Employee Expectations

Do Your Employees Know What You Want?

“90% of Performance Reviews are painful and ineffective.” Society for Human Resource Management Before you say, “It’s different here,” think about how you let people know what you expect. Performance Reviews that Underperform Too many companies rely on annual performance reviews to do the whole job. These can fall short for a few reasons. Often…

Complimentary Get To Know Conversation

If you sense an issue in your organization but you are just not quite sure what the problem is or how to go about resolving it, our 30-45 minute complimentary Get To Know conversation is a great way to start. You will get clarity on the issues you face and the next steps to consider whether or not we decide to work together.

Level of Investment: ‘No cost to you’

What Our Clients Say About Us

Trish Ramirez

I first hired Theresa as a personal career coach in 2008. She helped me immensely at that time gain clarity on my career direction and what to do next. Theresa has continued to be a highly valued colleague, most recently giving me great advice on how to distinguish myself from the competition and focus on View Full →

Laura Walker

Theresa was hired by our company to help our supervisors become Leaders. Theresa is a very high energy person which was very inspiring. She helped teach our supervisors various tools like: goal setting, mentoring, holding people accountable and most of all how to develop our employees. Working with Theresa was very instrumental in taking our View Full →

Diana Dibkey

It is very difficult to pick just “three” attributes for Theresa because I am most impressed by the “full” package. Theresa’s organization skills are much appreciated as she has helped my agency through a very strategic collaborative planning process. The work includes working with several committees of board staff members from different organizations. Theresa has View Full →

Seth Warren

Theresa always worked in the best interest of the Duneland facility. She stepped up after the departure of a manager that had created issues with both staff and members and took on the management role. Theresa made hard decisions to better the facility. She lacked administrative support at times, but weathered it admirably.

Melissa Westphal Benefiel

I met Theresa through my participation in the Valpo Chamber’s Leadership Academy. She served as a mentor and guide as I went through this program. Theresa is a “go to” person in our community. She is the consummate professional and shows great enthusiasm in all of her leadership roles. Beyond that, she is simply an View Full →

E. William Liedtke Jr

Theresa is one of those unique individuals that when you are around her, you just know she is something special. Tireless, ambitious, and highly driven to succeed and to bring success to those around her. She was a delight to have on several teams as we pursued our MBAs because she always came through with View Full →

Jon Schmaltz

Theresa is a very knowledgeable, focused, and driven professional whose strengths carry over to her clients. Her clients might prefer to keep Theresa their own secret, but don’t miss an opportunity to get to know her. Theresa’s determined to help anyone achieve success!

Jill E. Ritchie

Theresa Valade is one of the brightest individuals and hardest workers I know. She cares deeply about the State of Indiana and its potential. She grew up in Rensselaer and attended Purdue University. Small business success is critical to this state’s economy and not only is her business successful but she has been instrumental in View Full →

Tracy Traut

I was first introduced to Success Trek’s work at a fundraiser for Leadership Northwest Indiana, where I bid on a 45 minute coaching session. At that time, I needed to work on my resume, so I figured I’d get a couple of sample resumes and we’d be done, but that didn’t happen. Theresa did look View Full →

Garrard McClendon

I think Theresa Valade acts as a great silent partner for those trying to complete a task. Her energy helped us complete several projects including the completion of a diversity task, an enterprise task and a successful facilitation of a major research project. I will hire Theresa for all of our difficult tasks in the View Full →

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