Success Trek

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Training Materials: Why Subject Matter Experts Matter

How can you onboard new employees quickly, optimize efficiency, and support knowledge transfer and retention? By creating Training Materials that include mapping workflows, documenting job tasks, and detailing work instructions.

A crucial partner to this process is the Subject Matter Expert (SME). As the name implies, they know the tasks needed to do a job and how to get them done.

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Process Documentation

Who does what when? Whether it’s a short-term project, organizing workflow across departments, or streamlining operations throughout an entire organization, documenting who, what, when, and how can increase your success dramatically.
Documenting how people work can improve your Business Operation by creating teachable and repeatable processes so that you can onboard new employees quickly, optimize efficiency, and support knowledge transfer and retention. Read how our work with a client allowed them to meet deadlines, create efficiencies, improve communication, and more.

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Structuring & Preparing for the Future

Smart, successful businesses are also supportive businesses, giving back to local nonprofit organizations, usually in the form of funding focused on building and expanding programs. Investing in the organization’s core infrastructure, organizational growth, and leadership development may not seem as impressive as your company name on a building but affords a much more significant impact. By looking at the organization’s needs differently, we can find more ways to sustain these vital community resources.

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The Talent Selection Process

Turnover of key players is inevitable. Developing a succession plan before – not after losing a critical team member will reduce the successor selection process, gaps in productivity and leadership, and maintain your organization’s momentum.

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The Art of Feedback

Feedback is a vital business communication skill. It is a two-way process of giving it efficiently and receiving it constructively. Giving and receiving feedback is key to engaging people and keeping them on track and serves as a robust tool for creating a healthy environment, boosting productivity and engagement, and achieving better results.

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Keep Your Strategic Plan Alive

What worked for you a year ago may not work now and that can affect your objectives or goals. In our recent article, The Benefits of Strategic & Tactical Planning, we touched on what a strategic plan is and its benefits. In addition to “working” the plan, it must be regularly reviewed and updated. Your strategic plan should be reviewed annually at the very least.

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The Need for Documented Processes and Procedures

COVID-19 has impacted every facet of our lives. The effects on the workforce has revealed a definite need for process and procedure documentation as roles change and businesses adapt. As workers exit due to furlough, home demands or retirement, the lack of documented processes and procedures can further stress a business.

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The Benefits of Strategic & Tactical Planning

Did you know that businesses using strategic plans are 12% more profitable? A strategic plan is a management tool that keeps everyone and everything (energy, resources, time, etc.) moving in the same direction. Through a strategic plan, companies also see improved control over costs, increased foresight, improved operational performance, increased transparency and insight into the business, and a sense of shared purpose

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How To Take Your Team From Good To Great

Team performance affects an organization’s productivity, morale, and the overall quality of its product or service. When there is conflict, there is the potential to inhibit teamwork, which can delay projects, result in cost overruns, or decrease the effectiveness of the work. Successful teams make a considerable contribution to organizational productivity and efficiency. This month’s Blog is about how Success Trek worked with a client to uncover the root cause of performance roadblocks and identified ways to move past them.

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Are you experiencing absent team member stress?

Absent team members put stress on the rest of the team forcing management to figure out who must absorb the extra workload. US businesses lose up to $300 billion yearly as a result of workplace stress. Read how our work with a client reduced their stress during a team member’s unexpected and extended absence

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Leading Through Change

This month’s article begins with a quote that we are certain will resonate with all our readers. We encourage you to click to continue to the full article and consider how The Solution tips can be applied.

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Business Ingredient for Happy Employees

The Successful Business Ingredient: Happy Employees

“Happiness is a warm puppy.” ― Charles M. Schulz
The good news is, the unemployment rate is at an all-time low – 3.6% as of January 2020, according to the Bureau of Labor Statistics. The bad news is…

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