Poor communication has been a major reoccurring challenge for our clients, specifically, the management of email communication. Even though email helps us to run our professional lives, it can also, very literally, run your professional life.
Here are 3 ways to tame the crazy emails.
1. CREATE EMAIL GUIDELINES FOR YOUR BUSINESS.
Setting rules of thumb and standards for emailing goes a long way to improving the way you communicate as a team. Guidelines do not have to be fancy; however, they do need to be communicated clearly and followed consistently.
2. DO I HAVE TO SEND THIS EMAIL?
Simply put, some things are more efficiently and effectively communicated via phone, in-person, or even over a messaging app. A red flag for knowing if something is better as an email is if your email is starting to look like your college thesis. Long emails should be phone calls or appointed meetings. Be considerate of emails you send – and then the person replying will likely follow suit. Likewise, if you send long emails, be prepared to receive (very) long emails in return.
3. STANDARD ETTIQUETTE COUNTS.
If you wouldn’t say it in person, you shouldn’t say it in email. Avoid feats of “bravery” behind your computer screen. Discuss sensitive issues on the phone or in-person. Check your email to ensure your content is sympathetic, respectful, and honest.
Our team can help you put together email guidelines for your business. Just ask!
How can we help?
If you or your team need help to identify obstacles and challenges in your workplace situation, contact Theresa, or visit our Contact Us page to schedule a 30-minute Complimentary Conversation. Reaching a goal is a journey, and Success Trek is here to take that journey alongside you.
