Optimize Operations.
Empower People.
Drive Results.
Are these common problems impacting your business?
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About Us & Our Capabilities
Are you feeling frustrated due to a workplace with ineffective operations and an unengaged workforce? Are you tired of wasted time and money harming your business objectives, culture, and people? We see how you are struggling, understand your challenges, and are here to support you every step of the way.
Success Trek was founded in 2005 by Theresa Valade to help businesses manage change, grow, and thrive. We are a business consulting and people development firm that strengthens companies from within by transforming businesses through improved operations and an optimized workforce. Our experience and expertise in people development, process improvement, and strategic alignment equip us to effectively address your challenges, enabling you to optimize resources and achieve sustainable success.
Click the button to download and read Our Capability Statement. Or click the Start The Conversation button to request a FREE 30-minute video chat session to answer any questions you have. Your path to a sustainable and prosperous business that uses resources efficiently and creates a workplace with high-contributing individuals who are loyal and work with purpose!
Who We Help
Become the company that addresses the hard stuff. Get clarity about what works and isn’t working for your company. Discover how to restructure at the organizational, operational, or individual level to sustain and grow the business. Foster conversations that drive solutions to support an employee doing their job at the highest contribution level.
Become the supervisor who inspires action. Get clarity about balancing your time to strategize, complete your work, and develop your team members. Determine your frustration level to discern if the issues are at the organizational, operational, or individual level. Foster conversations to help you and your team perform at their best.
Become the human resources and talent management team member who can articulate what is working well and what is preventing employees from performing at their best. Discern if the issues happen at the organizational, operational, or individual level. Foster conversations so you can bring another perspective to the organization’s executive team.
Become the employee who contributes more of what you do best. Get clarity about what is holding you back from feeling satisfied at work. Determine your frustration level so you can understand what is happening and discern if the issues are at the organizational, operational, or individual levels. Foster conversations with your supervisor to ask for help to remove the obstacles that prevent you from executing consistently.
Become the non-profit proactively engaging in a strategic and tactical planning process to help the board of directors set the strategic direction so employees and volunteers can easily execute it. Foster conversations that create a sustainable approach to cash flow that includes a diverse mix of donors, grants, programs, etc., so that you can achieve the organization’s mission.
Become the consultant who earns 6 figures with ease. Get clarity about where to balance your time to strategize, complete your work, develop your team, and grow your business. Discover organizational, operational, or individual issues to minimize wasted time and increase your bottom line. Foster conversations to help you and your team perform at their best.
Our Services
People Development
Process Improvement
Options To Work Together
Use the 30-minute video chat session to tackle and solve an urgent problem quickly. To schedule a personalized meeting via phone or video with Theresa Valade, CEO, click here.
Do you already know what you need help with? If you have identified any of the following specific projects (not inclusive) below, we can work on a project-by-project basis.
- Create or update your performance review process.
- Develop or update a strategic and tactical plan for your company and departments.
- Strengthen job descriptions and better define job tasks, roles, and responsibilities.
- Analyze the skill level of your workforce and understand the current culture.
- Develop or update workflows, procedures, policies, training tools, and resources.
- Create or strengthen your orientation/onboarding process.
- Manage and implement projects.
- Facilitate skill-building workshops or process improvement conversations.
- Provide executive coaching.
- Implement an employee and/or supervisor helpline.
- Administer HR audits and culture assessments.
Depending on what projects and goals we work on together, the consulting day rates may be the best way for Success Trek to work with your team to navigate roadblocks to keep everyone and everything trekking along.
Because our team can step in as an interim executive-level business & process improvement strategist, HR, talent & operations leader, or a project manager & implementor, we can tackle many operational challenges that can prevent progress in the workplace. Three types of day rates are senior consultant, project consultant, and administrative support.
Typically, after we complete a project or strategic planning session, we gain clarity about where the Success Trek team can provide the most value. Because companies do not always have the talent on their team who are in executive roles such as business & process improvement strategy, HR, talent & operations leader, as well as a project manager & implementor, our team can jump in as an extension of your team and tackle many operational challenges that prevent progress in achieving agreed upon goals.
We will identify projects to work together on to create the greatest impact. We will work alongside you to adjust the priorities of the projects in real-time, responding rapidly to various economic changes as your business shifts and grows. Multi-project engagements are typically a 6- or 12-month commitment.
This program is for clients who have worked with us for one or more years. They are at a place in their organization where they want Success Trek to remain accessible to help them stay on track with their strategic and tactical plan and continue to work through challenges and curveballs that get thrown their way. We provide support and guidance as their organization evolves.
Our services improve business operations and optimize your workforce, and include:
- Project Management – plan, organize, and manage the project to achieve the goal or outcome.
- Implementation Support – provide hands-on interim professional help for unique projects or day-to-day tasks.
- Change Management Support – identify and overcome barriers during a project’s implementation phase.
Our commitment to you:
- You will know the service costs upfront – no surprise fees.
- You will receive regular progress check-ins, and we are committed to maintaining transparency.
You have direct access to our CEO and Business Solutions Consultants – not a customer service or sales department.
- We are flexible/responsive, and adaptive when needed, especially if your priorities and needs shift.
- You receive a customized plan to reflect your uniqueness – not “cookie-cutter” services.
