Tag Archives: team building

Trust me. When you hear those words, what do you feel inside? Of course, our reaction depends a lot on who is saying it. Is it a friend, a colleague, a boss or a used car salesman? I have to … Continue reading

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When I started my business, Customer Relationship Management meant phone calls, face-to-face meetings and follow-ups. When I got to the point where I needed an effective way to build a customer database, I couldn’t find a user friendly platform to … Continue reading

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A few weeks ago I decided to become a contributing author in a book called “The Gratitude Book Project: 365 Days & Ways to Say ‘Thank You.’” The timing was perfect, given that Thanksgiving was just around the corner. Writing … Continue reading

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One of the things I enjoy about what I do is truly partnering with my clients to create custom solutions that help them achieve a greater level of success. Before we can design a plan and action steps, however, my … Continue reading

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Ok, I know. “Top Down” tends to be a dirty word in today’s business environment. It typically means an autocratic style of leadership, where leaders control rather than compel employees, dictate rather than develop plans. This model has largely gone … Continue reading

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