Network with Theresa!
Category Archives: customer service
There are weeks when working to meet my day to day demands feels a bit like trying to drink from a fire hose. Too much to swallow too fast! But because I use effective strategies and tools to manage my … Continue reading
Posted in customer service, Success Trek
Tagged customer loyalty, customer satisfaction, success, Success Trek
Comments Off
For many of us, good customer service can determine whether or not we succeed in business. This may seem obvious, but I had an experience the other week that really made me re-think my long-term client relationships. Recently I’ve been … Continue reading
All of us love referrals, right? In many ways they’re clients that require the least amount of investment and give us the greatest ROI. So here’s my question, why don’t some people follow-through when they get a referral? Quite frankly, … Continue reading
Posted in customer service
Tagged business prospects, follow up, referral, small businesses, success
Comments Off
That New Year’s resolution is finally paying off. You don’t get winded at the gym and you’ve pulled your belt in a notch. Friends, family and associates say you look great, and you feel great, too. If only getting your … Continue reading
Everybody wants loyalty- loyal spouses, loyal friends, loyal pets. But it’s something you have to work at. Like any good relationship, it’s a two-way street. And as a business owner or manager, there are things you can do to make … Continue reading