Myth: My emotions do not affect my job.
You know you’re smart. These days, though, book smarts, street smarts or even business smarts aren’t enough to get you through the workday, let alone advance your career. You need Emotional Intelligence.
Emotional Intelligence (EI) is defined as “the ability to perceive, control, and evaluate emotions.” A more in-depth explanation is at psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm. The site also offers a quiz to evaluate your EI.
In the words of Scott Halford in a recent piece on the American Express Website, EI is “the set of non-cognitive (non-IQ) capabilities that predict a person’s overall life and workplace success…up to six times greater than IQ alone.” Find the full article at http://www.openforum.com/idea-hub/topics/managing/article/21st-century-success-3-ways-to-get-it-and-keep-it-scott-halford.
He suggests three ways to start practicing EI:
Witness, then emulate: Says Halford, “Look for incidents where things could go bad, but the situation worked out because someone used common sense and a level head.” That behavior should serve as your model.
Ask questions: Control your emotions in heated situations. Use a few seconds to form a non-confrontational statement or question. Those few seconds just might save your career.
Become aware of yourself: Realize the impact of your own negative behavior. People will not respond positively to you if you are difficult to be around.
How do you rate your Emotional Intelligence?
Do you need help “getting your ducks in a row?
Information on Free HR Webinars
Success Trek partner, Preventive HR, offers a free Webinar. The title for June is “Payroll-FLSA-Overtime Rules.”
To receive notification of the date and registration, go to www.hrsentry.com and provide your email address. You will also be notified of future free webinars. These webinars are provided by HRSentry which Preventive HR offers through an alliance.
Preventive HR is dedicated to providing its clients with tools and resources to help them efficiently and effectively manage their organizations. Preventive HR has teamed with HR Made Simple to create a free webinar series that will address various Human Resource topics.